Retail Sales Associate / Customer Service

WellBiz Brands, Inc.; Meridian (ID); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free monthly massage

Monthly performance-based bonuses

Paid vacation

Insurance benefits for eligible state

Retirement and childcare benefits

Sales training and opportunities for成长

Job summary

Elements Massage in Boise & Meridian, Idaho is seeking a Front Desk Sales Receptionist who thrives in a sales-driven, service-focused environment. You will enroll clients in our month-to-month Wellness Program and contribute to studio growth with strong relationship-building and exceptional customer service.

The role offers hourly pay, flexible evenings/weekends, and bonuses based on performance while joining a supportive team dedicated to client wellness.

Qualifications

• Experience in sales or customer service preferred (retail or hospitality).
• Demonstrates ability to build relationships and convert prospects into members.
• Strong communication and listening skills; confident in presenting value.

Responsibilities

• Drive wellness membership sales by presenting and enrolling clients.
• Achieve sales goals by improving membership conversion and loyalty.
• Build client relationships by listening to needs and addressing objections.
• Deliver welcoming, professional hospitality in person and over the phone.
• Manage appointments, paperwork, and payments accurately while coordinating with staff.

Skills

Sales

Customer service

Relationship building

Communication

Teamwork

Tools

POS systems

Job description

Front Desk Sales Receptionist

Elements Massage | Boise & Meridian, Idaho

Are you outgoing, motivated, and passionate about connecting with people? Elements Massage is looking for sales-driven individuals who enjoy building relationships, achieving goals, and creating exceptional client experiences.

Wellness Membership sales are the foundation of our business.

Our Wellness Membership Advisors play a vital role in our success by turning first-time clients into long-term members and helping clients make wellness a priority. We’re looking for individuals who are confident in sales, motivated by results, and committed to delivering outstanding customer service.

What We Offer

• Free monthly massage
• Monthly performance-based bonuses
• Paid vacation
• Insurance benefits for eligible employees
• Retirement and childcare benefits
• Sales training and opportunities for growth

Key Responsibilities

• Drive wellness membership sales by confidently presenting and enrolling clients in our flexible, month-to-month Wellness Program.
• Achieve sales goals by improving membership conversion, building client loyalty, and contributing to overall studio growth.
• Build client relationships by listening to needs, communicating value, and confidently overcoming sales objections.
• Deliver exceptional hospitality by creating a welcoming, professional experience in person and over the phone.
• Manage appointments, paperwork, and payments accurately while collaborating with managers and service providers to support studio success.

The Ideal Candidate

• Has at least one year of sales and customer service experience, preferably in retail or hospitality.
• Is goal-oriented and motivated by performance and earning bonuses.
• Communicates confidently, listens actively, and enjoys building relationships.
• Is coachable, accountable, and eager to improve sales skills.
• Works well on a team and can learn new computer systems.

Position Details

• Pay $15-$17 per hour, plus monthly bonuses
• Hours 18-36 per week
• Availability Evenings and weekends required

Join a team where your sales performance makes a difference in our clients’ wellness and our studio’s success!

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.