Retail Sales Associate - Customer-Focused & Dynamic

Citi Trends, Inc.; Monroe (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge. The role emphasizes proactive engagement with customers, integrity, and strong communication in a dynamic retail setting.

The Sales Associate will contribute to a positive work culture, support change management, and assist management in merchandising and loss prevention. A high school diploma is required and flexibility to work nights/weekends is expected.

Qualifications

• Excellent communication and organizational skills required.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations (addition, subtraction, multiplication, percentages).

Responsibilities

• Process freight and handle merchandise in the POS flow.
• Assist with price changes and markdowns.
• Balance register according to policy and collect payments.
• Bag merchandise efficiently after transactions.
• Handle cash, checks, and cards per policy.
• Explain exchange/refund policies to customers.
• Support loss prevention and report incidents.
• Maintain store cleanliness and housekeeping as assigned.

Skills

Communication skills

Flexible schedule

Math calculations

Education

High school diploma

Job description

CITITRENDS, Inc. is seeking a Store Sales Associate to deliver excellent customer service and maintain product knowledge. The role emphasizes proactive engagement with customers, integrity, and strong communication in a dynamic retail setting.

The Sales Associate will contribute to a positive work culture, support change management, and assist management in merchandising and loss prevention. A high school diploma is required and flexibility to work nights/weekends is expected.