Dynamic Retail Sales Associate

storesalesassociate; New Bern (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to boost satisfaction. The role emphasizes proactive engagement, integrity, and effective communication in a dynamic retail setting, with focus on supporting a positive work culture.

The position requires a high school diploma or equivalent and offers responsibilities ranging from cashiering to merchandising and loss prevention within an in-store environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, thanking customers for shopping and inviting them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting theft or dishonesty and following current policies.
• Performs other duties as may be assigned.

Skills

Excellent communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and possess product knowledge to boost satisfaction. The role emphasizes proactive engagement, integrity, and effective communication in a dynamic retail setting, with focus on supporting a positive work culture.

The position requires a high school diploma or equivalent and offers responsibilities ranging from cashiering to merchandising and loss prevention within an in-store environment.