Retail Sales Associate — Customer-First Service

The Children's Place; National Harbor (MD); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

free backup care

a variety of voluntary benefits and an

employee assistance program

Job summary

The Children's Place in Oxon Hill, MD is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and use effective selling techniques on the shop floor and at the cashwrap.

Responsibilities include greeting customers, answering questions, processing transactions, maintaining merchandise presentation, stock and backroom upkeep, and supporting loss prevention practices.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for "out of stock" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Skills

Excellent customer engagement

Time management

Teamwork

Adaptable and flexible

Flexible schedule

Customer service

Education

High School diploma or equivalent

Job description

The Children's Place in Oxon Hill, MD is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, maintain product knowledge, and use effective selling techniques on the shop floor and at the cashwrap.

Responsibilities include greeting customers, answering questions, processing transactions, maintaining merchandise presentation, stock and backroom upkeep, and supporting loss prevention practices.