Retail Sales Associate - Customer-First, High-Impact

Macy's; Modesto (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer experiences through warm hospitality, product knowledge, and personalized service. You’ll engage customers, meet sales targets, and help keep the store inviting and well-organized.

The role goes beyond cashier duties; you’ll help customers find the right products, participate in loyalty programs, and collaborate with teammates to create memorable shopping moments.

Qualifications

• Customer-facing role experience preferred.
• Ability to meet daily sales goals and drive loyalty programs.
• Strong communication and interpersonal skills.
• Team-oriented with reliability and adaptability.
• Comfort with using handheld devices and POS systems.
• Experience with opening credit accounts and explaining benefits.

Responsibilities

• Greet customers with warmth and offer personalized recommendations.
• Work to achieve daily sales goals and contribute to store targets.
• Keep selling floor clean, organized, and visually appealing.
• Assist with fitting rooms and merchandise moves as needed.
• Handle transactions accurately using the POS system and cash register.

Skills

Customer service

Sales

Communication

Teamwork

Cash handling

Credit accounts

Job description

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer experiences through warm hospitality, product knowledge, and personalized service. You’ll engage customers, meet sales targets, and help keep the store inviting and well-organized.

The role goes beyond cashier duties; you’ll help customers find the right products, participate in loyalty programs, and collaborate with teammates to create memorable shopping moments.