Retail Sales Associate — Customer-First, Fast-Paced Floor

Floor & Decor Holdings Inc.; Tempe (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities

Career advancement opportunities

401k with company match

Medical, Dental, Vision coverage

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to help customers on our busy sales floor, offering friendly, accurate service and guidance for product selection. You’ll learn quickly, stay organized, and contribute to a fast-paced, safe store environment.

Responsibilities include processing checkout, stocking, maintaining clean shelves, and assisting in other areas as needed to meet sales goals. Numerous benefits accompany a strong team culture.

Qualifications

• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Basic math skills and cash handling experience.

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Process customers at checkout using POS system and handle refunds/exchanges per guidelines.
• Create price tags and merchandise signs; stock and display merchandise.

Skills

Customer service

Cash handling

POS system

Merchandising

Communication

Tools

POS system

Stock management

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to help customers on our busy sales floor, offering friendly, accurate service and guidance for product selection. You’ll learn quickly, stay organized, and contribute to a fast-paced, safe store environment.

Responsibilities include processing checkout, stocking, maintaining clean shelves, and assisting in other areas as needed to meet sales goals. Numerous benefits accompany a strong team culture.