Retail Sales Associate - Customer-First Expert

Macy's; Maryland; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with…

Job summary

Macy’s in Maryland is hiring a Retail Selling Colleague. You blend selling with genuine hospitality to create standout experiences.

You understand each customer’s needs and connect them with the right products and services, whether on the sales floor or in the fitting room, using your warmth, product knowledge, and personal approach to turn visits into memorable moments. This role emphasizes teamwork, meeting sales targets, and contributing to a welcoming store environment.

Qualifications

• Flexible availability including weekends and holidays.
• Ability to read and communicate in English.
• Comfort with using electronic devices and POS systems.
• Willingness to learn product knowledge and sales techniques.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Engage with customers on the sales floor and in fitting rooms.
• Maintain a clean, organized, and inviting selling space.
• Achieve daily sales goals through customer engagement and upselling.
• End interactions with a friendly thank-you and loyalty program awareness.

Skills

Flexible availability

Excellent communication

Customer service oriented

Team player

Job description

Macy’s in Maryland is hiring a Retail Selling Colleague. You blend selling with genuine hospitality to create standout experiences.

You understand each customer’s needs and connect them with the right products and services, whether on the sales floor or in the fitting room, using your warmth, product knowledge, and personal approach to turn visits into memorable moments. This role emphasizes teamwork, meeting sales targets, and contributing to a welcoming store environment.