Retail Sales Associate: Craft Memorable Customer Moments

Macy's; Maryland; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401k match

Paid time off

Job summary

Macy’s in Maryland is hiring a Retail Selling Colleague to blend selling with genuine hospitality, understand each customer’s needs, and connect them with the right products and services on the sales floor or in the fitting room. You’ll stay focused on hitting selling goals through customer engagement and smart selling behaviors, while keeping the space clean and welcoming.

This full-time role emphasizes teamwork, excellent service, and contributing to memorable shopping experiences for every

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges and learn about promotions.
• Enjoy meeting people and sharing information; work well in a team.
• Able to operate electronic devices and POS systems.

Responsibilities

• Greet customers, understand needs, and recommend products with personalized service.
• Drive sales by engaging customers and promoting loyalty programs.
• Keep the selling floor clean, organized, and inviting; assist with fitting rooms.
• Meet daily sales goals and contribute to store performance through teamwork.
• Maintain product knowledge and share information with customers.

Skills

Customer service

Sales-focused

Communication skills

Team collaboration

Tools

Cash register

Handheld scanner

Job description

Macy’s in Maryland is hiring a Retail Selling Colleague to blend selling with genuine hospitality, understand each customer’s needs, and connect them with the right products and services on the sales floor or in the fitting room. You’ll stay focused on hitting selling goals through customer engagement and smart selling behaviors, while keeping the space clean and welcoming.

This full-time role emphasizes teamwork, excellent service, and contributing to memorable shopping experiences for every