Retail Sales Associate — Customer Experience Pro

The TJX Companies, Inc.; Tennessee; On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Health care FSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Homesense team member to deliver outstanding customer experiences and maintain a clean, organized store environment in Bedford, NH.

You will engage with customers, promote loyalty programs, and support merchandising standards in a fast-paced retail setting. This role emphasizes strong communication, attention to detail, and the ability to multitask across responsibilities, ensuring a safe and welcoming shopping atmosphere for all guests.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with customers and teammates.
• Accurately rings customer purchases/returns and handles change.
• Promotes credit and loyalty programs.
• Maintains merchandising and store standards.
• Performs merchandise prep for the sales floor.
• Participates in store recovery and safety initiatives.
• Contributes to shrink reduction goals and procedures.
• Provides feedback and adheres to labor policies.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Homesense team member to deliver outstanding customer experiences and maintain a clean, organized store environment in Bedford, NH.

You will engage with customers, promote loyalty programs, and support merchandising standards in a fast-paced retail setting. This role emphasizes strong communication, attention to detail, and the ability to multitask across responsibilities, ensuring a safe and welcoming shopping atmosphere for all guests.