Retail Sales Associate - Customer Experience Pro

The TJX Companies, Inc.; Orleans (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Adoption assistance

Job summary

The TJX Companies, Inc. in Orleans, MA is seeking a customer-focused associate to deliver exceptional shopping experiences. You will engage with customers, process transactions, and maintain a clean, organized store while supporting loss prevention and store standards.

You will represent our brand by promoting credit and loyalty programs and by participating in merchandising and safety initiatives. A flexible schedule and prior retail experience are preferred to help meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Ability to lift heavy objects

Teamwork

Job description

The TJX Companies, Inc. in Orleans, MA is seeking a customer-focused associate to deliver exceptional shopping experiences. You will engage with customers, process transactions, and maintain a clean, organized store while supporting loss prevention and store standards.

You will represent our brand by promoting credit and loyalty programs and by participating in merchandising and safety initiatives. A flexible schedule and prior retail experience are preferred to help meet business needs.