Flexible Retail Merchandising Associate — Customer Experience

The TJX Companies, Inc.; East Falmouth (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in East Falmouth, MA is seeking a store team member to deliver exceptional customer service in a fast-paced retail environment. You will assist customers, process purchases and returns, and help keep the store clean and well-organized.

The role emphasizes teamwork, adaptability, and compliance with store policies, with opportunities to promote loyalty programs and contribute to loss-prevention goals while supporting a welcoming shopping experience.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations; capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Delivers a highly satisfying customer experience by engaging with all customers and maintaining a clean, organized store
• Rings customer purchases/returns and handles cash according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the floor
• Participates in store recovery, safety, and loss-prevention efforts
• Supports and adheres to labor laws, policies, and procedures
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Teamwork

Job description

The TJX Companies, Inc. in East Falmouth, MA is seeking a store team member to deliver exceptional customer service in a fast-paced retail environment. You will assist customers, process purchases and returns, and help keep the store clean and well-organized.

The role emphasizes teamwork, adaptability, and compliance with store policies, with opportunities to promote loyalty programs and contribute to loss-prevention goals while supporting a welcoming shopping experience.