Retail Sales Associate: Customer Experience Pro

The TJX Companies, Inc.; Newton (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

401(k) match

Medical/dental/vision

Life insurance

Paid parental leave

Paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. in Newton, MA is a retail role focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean and organized store, and support operation through accurate ringing of sales and returns.

You may be cross-trained to assist in multiple areas to support the business. Responsibilities include promoting credit and loyalty programs, upholding merchandising standards, and contributing to a safe, welcoming store environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean store environment.
• Ring customer purchases/returns and handle transactions per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain store standards.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Lifting ability

Job description

Marshalls at The TJX Companies, Inc. in Newton, MA is a retail role focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean and organized store, and support operation through accurate ringing of sales and returns.

You may be cross-trained to assist in multiple areas to support the business. Responsibilities include promoting credit and loyalty programs, upholding merchandising standards, and contributing to a safe, welcoming store environment.