Retail Sales Associate - Customer Experience Pro

The TJX Companies, Inc.; Mount Prospect (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance options

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring at the Mount Prospect store to deliver exceptional customer experiences and maintain a clean, organized shopping environment.

You will engage with customers, process purchases, and support store operations while promoting credit and loyalty programs. This role emphasizes teamwork, adaptability, and reliable attendance in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced environment.
• Able to lift heavy objects with or without accommodations.
• Retail experience preferred.

Responsibilities

• Model customer experience practices and greet customers.
• Accurately ring purchases and returns and manage cash handling.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and cleanliness.
• Support shrink reduction and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is hiring at the Mount Prospect store to deliver exceptional customer experiences and maintain a clean, organized shopping environment.

You will engage with customers, process purchases, and support store operations while promoting credit and loyalty programs. This role emphasizes teamwork, adaptability, and reliable attendance in a fast-paced retail setting.