Retail Sales Associate - Customer Experience Pro

The TJX Companies, Inc.; Batavia (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Employee assistance program

Paid holidays

Job summary

The TJX Companies, Inc. in Batavia, IL is seeking a customer-focused associate to deliver a highly satisfying shopping experience.

You will engage with customers, accurately process purchases and returns, and promote credit and loyalty programs while maintaining a clean, organized store environment. You will support merchandising standards, assist in stocking and recovery, and work with teammates to ensure safety and loss prevention policies are followed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. in Batavia, IL is seeking a customer-focused associate to deliver a highly satisfying shopping experience.

You will engage with customers, accurately process purchases and returns, and promote credit and loyalty programs while maintaining a clean, organized store environment. You will support merchandising standards, assist in stocking and recovery, and work with teammates to ensure safety and loss prevention policies are followed.