Retail Sales Associate - Customer Experience & Merchandising

The Children's Place; South Dakota; On-site; USD 22,000 - 32,000; Full time

Job summary

The Children’s Place is seeking a Sales Associate to support the Store Leadership Team in achieving company goals through exceptional customer service, effective product knowledge, and strong selling techniques.

The role emphasizes maintaining visual merchandising standards, stock replenishment, and a safe, organized backroom. A high school diploma or equivalent and 18+ age are required; retail experience is preferred.

Qualifications

• High School diploma or equivalent is required or preferred.
• Previous retail experience is preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offering solutions for out-of-stock items when necessary.
• Exercise sound judgment in addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap and educate customers on the PLACE Card benefits.
• Maintain stock levels and ensure representation of all sizes and styles.
• Follow standards of merchandise presentation, signage, and display.
• Maintain a neat, clean, and organized stockroom and a customer-ready environment with safety adherence.
• Perform daily housekeeping duties to company standard.
• Protect company assets by adhering to Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment.
• Contribute to store goals with focused, well-managed efforts.
• Show flexibility by processing stock when necessary.

Skills

Customer service

Communication

Time management

Teamwork

Education

High School diploma or equivalent

Job description

The Children’s Place is seeking a Sales Associate to support the Store Leadership Team in achieving company goals through exceptional customer service, effective product knowledge, and strong selling techniques.

The role emphasizes maintaining visual merchandising standards, stock replenishment, and a safe, organized backroom. A high school diploma or equivalent and 18+ age are required; retail experience is preferred.