Retail Sales Associate – Customer-Centric

The Children's Place; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

The Sales Associate at The Children's Place supports the Store Leadership Team to achieve company goals, delivering friendly, efficient service with strong product knowledge. You will help maintain merchandise presentation, replenish stock, and keep the store and backroom organized and clean.

In this role you will greet customers, explain promotions, assist with sizing and checkout, and contribute to a fast, accurate cash wrap experience.

Qualifications

• High School diploma or equivalent.
• Retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for “out of stock” items when necessary.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate the appropriate level of selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
• Maintain appropriate stock levels and ensure that all sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements.
• Perform daily housekeeping duties to company standard.
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
• Contribute focused, well-managed efforts towards achievement of store goals.
• Exhibit flexibility by processing stock when necessary.

Skills

Customer service

Time management

Teamwork

Flexibility

Stockroom handling

Education

High School diploma or equivalent

Job description

The Sales Associate at The Children's Place supports the Store Leadership Team to achieve company goals, delivering friendly, efficient service with strong product knowledge. You will help maintain merchandise presentation, replenish stock, and keep the store and backroom organized and clean.

In this role you will greet customers, explain promotions, assist with sizing and checkout, and contribute to a fast, accurate cash wrap experience.