Retail Sales Associate — Customer Champion

The Children's Place; Kansas City (MO); On-site; USD 26,000 - 34,000; Full time

Job summary

The Children’s Place is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service with effective communication and product knowledge, while maintaining store presentation and stock levels.

You will engage customers, process transactions, and help ensure a clean, organized backroom and sales floor. Weekend, evenings, and overnight shifts may be required at times.

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Assist customers with urgency, prioritizing service.
• Greet customers and provide appropriate level of service.
• Explain value and promotions, and offer solutions for out-of-stock items.
• Exercise sound judgment to address customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and educate on the PLACE Card.
• Maintain stock levels and ensure all sizes and styles are represented.
• Follow merchandise presentation, signage, and display standards.

Skills

Customer engagement

Time management

Teamwork

Adaptability

Flexible schedule

Lifting up to 50 lbs

Education

High School diploma or equivalent

Previous retail experience

Must be at least 18 years old

Job description

The Children’s Place is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service with effective communication and product knowledge, while maintaining store presentation and stock levels.

You will engage customers, process transactions, and help ensure a clean, organized backroom and sales floor. Weekend, evenings, and overnight shifts may be required at times.