Retail Sales Associate - Customer Concierge

Michaels; Albany (OR); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Flexible spending accounts

Adoption assistance

Voluntary insurance options

Job summary

Michaels in Albany, NY is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will unload trucks, stock shelves, manage planograms, and maintain store recovery to keep the store well-merchandised and in-stock.

This role involves assisting customers with Rewards enrollment, credit card applications, and the VOC survey, while adhering to SOPs and safety policies.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast, friendly checkout with cash handling to standards.
• Assist with truck unload, stocking, and planograms (POGs).
• Promote the Michaels Rewards program and Private Label Credit Card enrollments.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Job description

Michaels in Albany, NY is seeking a Store Associate to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will unload trucks, stock shelves, manage planograms, and maintain store recovery to keep the store well-merchandised and in-stock.

This role involves assisting customers with Rewards enrollment, credit card applications, and the VOC survey, while adhering to SOPs and safety policies.