Retail Stocker & Customer Service Associate

Michaels of Canada; Defreestville (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental and vision coverage

Employee discounts

Tuition assistance

Commuter benefits

Adoption assistance

Job summary

The Michaels Companies Inc. is seeking team members for the Albany-North Greenbush, NY store to deliver friendly customer service, help customers shop, and ensure fast and accurate checkout experiences.

Responsibilities include stocking, store recovery, participating in truck unloads, and adhering to SOPs while promoting rewards programs and voice of the customer surveys. Regular evenings, weekends, and early mornings are possible.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods in a retail environment.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards; enroll customers.

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. is seeking team members for the Albany-North Greenbush, NY store to deliver friendly customer service, help customers shop, and ensure fast and accurate checkout experiences.

Responsibilities include stocking, store recovery, participating in truck unloads, and adhering to SOPs while promoting rewards programs and voice of the customer surveys. Regular evenings, weekends, and early mornings are possible.