Retail Sales Associate - Customer Champion & Cash Expert

storesalesassociate; New Orleans (LA); On-site; USD 28,000 - 38,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Store Operations Sales Associate to deliver exceptional customer service and develop product knowledge on the shop floor. You will engage with customers, answer questions, and process purchases while maintaining a welcoming store environment.

In this role you will handle transactions, follow company cash-handling policies, and support loss prevention. A strong team player mindset and flexibility for a fast-paced retail setting are essential.

Qualifications

• Strong communication and organizational skills.
• Flexible schedule including nights and weekends.
• Proficient in basic math and cash handling.

Responsibilities

• Deliver excellent customer service and assist customers with merchandise knowledge.
• Process transactions accurately and balance register according to policy.
• Explain exchange/refund policies and assist with returns following procedures.
• Support loss prevention by reporting incidents and upholding security measures.
• Maintain a neat, professional appearance and assist with merchandising on the floor.

Skills

Communication skills

Organizational skills

Mathematical ability

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Store Operations Sales Associate to deliver exceptional customer service and develop product knowledge on the shop floor. You will engage with customers, answer questions, and process purchases while maintaining a welcoming store environment.

In this role you will handle transactions, follow company cash-handling policies, and support loss prevention. A strong team player mindset and flexibility for a fast-paced retail setting are essential.