Retail Sales Associate - Cash Handling & Customer Service

storesalesassociate; Jonesboro (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and deep product knowledge to ensure customer satisfaction in a fast-paced retail environment.

This position requires a proactive and vigilant individual who will stay engaged with customers and support changes in the retail setting. You will engage with customers, assist with merchandising, and handle transactions while maintaining safety and a neat appearance.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer’s transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in a timely fashion, thanking customers for shopping and inviting them to return.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising the sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
• Performs other duties as may be assigned.

Skills

Communication

Organization

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate role focuses on delivering excellent customer service and deep product knowledge to ensure customer satisfaction in a fast-paced retail environment.

This position requires a proactive and vigilant individual who will stay engaged with customers and support changes in the retail setting. You will engage with customers, assist with merchandising, and handle transactions while maintaining safety and a neat appearance.