Retail Sales Associate: Customer Champion

storesalesassociate; West Memphis (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate who will deliver outstanding customer service and use knowledge of merchandise to ensure customer satisfaction in a fast-paced retail setting.

This role requires a proactive and vigilant individual who engages with customers, maintains integrity, communicates effectively, and supports the store team during change and ongoing operations. The Sales Associate will help with merchandising on the sales floor, greet customers, ring transactions, explain

Qualifications

• High school diploma or equivalent.
• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, and percentages.

Responsibilities

• Provide excellent customer service and product knowledge.
• Process freight, price changes, and markdowns.
• Balance register according to company policy.
• Assist with checkout and handle payments.
• Explain exchange/refund policies to customers.
• Support loss prevention and report incidents as needed.
• Maintain clean, organized merchandise presentation on the sales floor.
• Follow safety procedures and maintain a professional appearance.

Skills

Excellent communication

Organizational skills

Flexible schedule

Basic math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate who will deliver outstanding customer service and use knowledge of merchandise to ensure customer satisfaction in a fast-paced retail setting.

This role requires a proactive and vigilant individual who engages with customers, maintains integrity, communicates effectively, and supports the store team during change and ongoing operations. The Sales Associate will help with merchandising on the sales floor, greet customers, ring transactions, explain