Retail Sales Associate — Customer Care & Framing

Michaels Stores; Latham (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/Dental/Vision coverage

Employee discounts

Job summary

Michaels Stores in Albany-Latham, NY is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

Responsibilities include stocking, truck unloading, BOPIS/SFS support, maintaining in-stock conditions, and following SOPs while upholding safety and community standards.

Benefits include medical/dental/vision options, 401(k) with employer match, and employee discounts.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move around the store.
• Comfort with technology and POS systems.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Support BOPIS and Ship From Store processes.
• Stock, unload trucks, and maintain planograms (POGs).
• Assist with merchandise recovery and store recovery to stay in-stock and well-merchandised.

Skills

Customer service

Cash handling

Retail expertise

Job description

Michaels Stores in Albany-Latham, NY is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

Responsibilities include stocking, truck unloading, BOPIS/SFS support, maintaining in-stock conditions, and following SOPs while upholding safety and community standards.

Benefits include medical/dental/vision options, 401(k) with employer match, and employee discounts.