Customer Service & Store Operations Associate

Michaels Stores; City of Saratoga Springs (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels Stores in Saratoga Springs, NY is looking for a team member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store environment.

Cross-training in Custom Framing is possible, with a focus on delivering brand promises. The role emphasizes customer-first service, ability to stand for long periods, and adherence to SOPs while supporting

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast, friendly checkout experiences and handle cash with accuracy.
• Promote Rewards program and Private Label Credit Cards and enroll customers.

Skills

Retail / customer service experience

Job description

Michaels Stores in Saratoga Springs, NY is looking for a team member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will participate in truck unloading, stocking, and maintaining a well-merchandised, in-stock store environment.

Cross-training in Custom Framing is possible, with a focus on delivering brand promises. The role emphasizes customer-first service, ability to stand for long periods, and adherence to SOPs while supporting