Retail Sales Associate: Create Joyful Customer Experiences

Daiso USA; Town of Chester (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Daiso USA in Town of Chester, NY is seeking a Store Sales Associate to deliver exceptional customer service, maintain merchandise presentation, process transactions, and contribute to a clean, organized, and profitable store environment.

When assigned to a Lead Shift, the associate supports leadership by coordinating tasks, guiding teammates, and assisting with opening/closing duties as needed.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer-focused mindset with a positive attitude and desire to resolve issues promptly.
• Ability to perform in a fast-paced environment and manage multiple priorities at the same time.
• Dependability, punctuality, and professional conduct are required.
• Basic math skills and ability to accurately process transactions.
• Basic computer skills and familiarity with point-of-sale systems preferred.
• Knowledge of inventory stocking procedures preferred.
• Ability to support team members, assign tasks, and communicate expectations when scheduled for Lead Shifts.
• Interest in Daiso products is a plus.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.

Skills

Excellent communication skills

Customer-focused mindset

Multitasking

Dependability

Punctuality

Basic math skills

Basic computer skills

Point-of-sale systems

Inventory stocking procedures

Education

High School Diploma, GED, or equivalent preferred

Job description

Daiso USA in Town of Chester, NY is seeking a Store Sales Associate to deliver exceptional customer service, maintain merchandise presentation, process transactions, and contribute to a clean, organized, and profitable store environment.

When assigned to a Lead Shift, the associate supports leadership by coordinating tasks, guiding teammates, and assisting with opening/closing duties as needed.