Retail Sales Associate | Create Joyful Customer Experiences

Daiso USA; Apple Valley (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Daiso USA is seeking a Store Sales Associate to deliver excellent customer service, support store sales, maintain merchandise presentation, and process transactions in a fast-paced retail setting.

You will greet customers, answer product questions, identify needs, and suggest solutions while upselling where appropriate. The role includes handling cash, performing routine inventory, and maintaining a clean, organized store environment.

Qualifications

• Excellent communication skills and ability to build positive relationships with customers and team members.
• Customer‑focused mindset with a positive attitude and desire to resolve issues promptly.
• Basic math skills and ability to accurately process transactions.
• Basic computer skills and familiarity with point‑of‑sale systems preferred.
• Knowledge of inventory stocking procedures preferred.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Organize merchandise on shelves and restock merchandise when low or empty.
• Assist with back stockroom organization and set up of merchandise displays on the sales floor.
• Maintain a clean, organized, and safe sales floor, checkout area, and back stock area.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.
• Perform routine inventory counts and support inventory management activities as directed.
• Operate the cash register and accurately process cash, check, credit card payments
• Complete store administrative tasks as directed by the Store Manager or Assistant Manager.
• Follow company policies, procedures, safety expectations, and loss prevention practices.
• Carry out other duties as assigned based on business needs.
• Maintain awareness of loss prevention practices and immediately report suspicious activity, safety concerns, inventory discrepancies, or policy violations to store leadership.
• Follow all cash handling, inventory control, and asset protection procedures.

Skills

Communication

Customer focus

Dependability

Punctuality

Math skills

Computer skills

Inventory knowledge

Relationship building

Education

High School Diploma or GED

Job description

Daiso USA is seeking a Store Sales Associate to deliver excellent customer service, support store sales, maintain merchandise presentation, and process transactions in a fast-paced retail setting.

You will greet customers, answer product questions, identify needs, and suggest solutions while upselling where appropriate. The role includes handling cash, performing routine inventory, and maintaining a clean, organized store environment.