Retail Sales Associate: Craft Memorable Customer Moments

Macy's; Joliet (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO and paid holidays

Merchandise discounts

Performance-based incentives

Job summary

Macy's is seeking a Retail Selling Colleague to blend personalized service with selling excellence. You will greet customers, understand needs, and guide them to the right products on the sales floor or in the fitting rooms, while maintaining a welcoming, organized store environment.

Join Macy's to drive performance through customer engagement, loyalty, and a team-oriented approach. Flexible schedules and weekend shifts are required to meet business needs.

Qualifications

• Customer-focused selling with personalized recommendations.
• Ability to meet daily sales goals through effective engagement.
• Comfort with on-floor customer interaction and product knowledge.

Responsibilities

• Welcome customers with warmth, understand needs, and connect them with products and services.
• Achieve selling targets through customer engagement and smart selling behaviors.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Engage with customers on loyalty programs and ensure a positive checkout experience.

Skills

Customer service

Communication

Teamwork

Sales techniques

Adaptability

Tools

Cash register

POS system

Job description

Macy's is seeking a Retail Selling Colleague to blend personalized service with selling excellence. You will greet customers, understand needs, and guide them to the right products on the sales floor or in the fitting rooms, while maintaining a welcoming, organized store environment.

Join Macy's to drive performance through customer engagement, loyalty, and a team-oriented approach. Flexible schedules and weekend shifts are required to meet business needs.