Retail Sales Associate - Bloomfield Hills

Boyne Resorts; Bloomfield Hills (MI); On-site; USD 16,531 - 23,419; Full time

Job summary

Boyne Resorts is seeking a friendly Retail Sales Associate to greet guests, assist with product selections, and guide them to checkout with accuracy and efficiency.

You will maintain store appearance, help with inventory, and provide outstanding service during nights, weekends, and holidays as needed. Basic computer skills and a high school diploma are expected, with a passion for Boyne's products and guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Welcome customers by greeting them and offering assistance.
• Escort customers to racks and counters, and/or suggest items.
• Advise customers by providing accurate information on products.
• Help customers make selections with confident recommendations.
• Process payments by totaling purchases and handling checks, cash, or cards.
• Notify customers of preferred customer sales and future merchandise of potential interest.
• Set up and display products and merchandise throughout the store.
• Maintain the appearance and cleanliness of the store and merchandise.
• Maintain accurate inventory records.

Skills

Customer service

Communication

Team player

Flexible schedule

Education

High school diploma or equivalent

Job description

Overview

As a Retail Sales Associate, you are responsible for serving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

A Retail Sales Associate’s typical job functions include the following:

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing checks, cash, or credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

This job might be for you if:

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customers who return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team. You have interest in not only serving customers with excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more. You understand the demands of exceeding customer needs and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.