Retail Sales Associate - Grand Rapids

Sugarloaf Mountain Corporation; East Grand Rapids (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Sugarloaf Mountain Corporation is seeking a Retail Sales Associate in Michigan to greet customers, guide them through the shopping experience, and process payments at checkout. You will help customers by suggesting items, provide product information, and ensure a clean, organized store environment.

The role requires friendly communication, a customer-first attitude, and the ability to work with a team. Prior experience is beneficial, and the position may demand flexible hours including weekends

Qualifications

• Provide outstanding customer service to shoppers.
• Communicate clearly and friendly with customers.
• Be part of a close-knit team and support colleagues.
• Able to lift or move items weighing up to 50 pounds.
• Comfortable handling payment transactions and using basic computer systems.

Responsibilities

• Welcome customers by greeting them and offering assistance
• Escort customers to racks and counters, or suggest items
• Provide accurate information on products and help customers make selections
• Build customer confidence with recommendations and opinions
• Process payments by totaling purchases and handling checks, cash, or credit cards
• Inform customers about upcoming sales and future merchandise of interest
• Set up and display products and merchandise in the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Skills

Customer service

Communication

Teamwork

Flexibility

Payment handling

Basic computer skills

Education

High school diploma or equivalent

Job description

Overview

As aRetail SalesAssociate, you are responsible forserving the customers throughout their visit to the store from greeting to checkout.

Responsibilities

ARetailAssocaite’stypical job functionsinclude the following:

• Welcome customers by greeting them and offering them assistance
• Assist customers by escorting them directly to racks and counters, and/or suggesting items
• Advise customers by providing accurate information on products
• Help customer make selections by building customer confidence through offering suggestions and opinions
• Accept payments by totaling purchases and processing checks, cash, or credit cards
• Keep clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
• Setup and display products and merchandise through the store
• Maintain the appearance and cleanliness of the store and merchandise
• Help maintain accurate inventory records

Qualifications

This job might be for you if:

• You like providing outstanding customer service, meeting new people, as well as reconnecting with familiar customerswho return year after year. You get a kick out of exceeding a person’s expectations. If you have previous experience providing excellent customer service, that’s even better!
• You are approachable and hospitable. You communicate in a clear and friendly manner, and love to share your love for Boyne's products and services.
• You want to be part of a close-knit team. You have interest in not only serving customerswith excellence, you know the value of looking out for the best interests of your fellow team members and can help maintain a fun work environment.
• You are flexible and always willing to learn more. You understand the demands of exceeding customerneeds and can work nights, weekends and holidays when needed. You are able to physically lift or move items weighing up to 50 pounds.
• You achieved a high school diploma or equivalent, are comfortable handling payment transactions, and have basic computer skills.