Retail Sales Associate Part Time 43323 Crescent Drive, Novi, MI, United States, 48375-1208 Stor[...]

Tailored Brands, Inc.; Novi (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible schedules

First-purchase discount

Store-wide discounts

Job summary

Tailored Brands, Inc. in Novi, MI is seeking Retail Sales Associates to deliver a world-class customer experience across our stores. You will greet customers, build relationships, and drive sales for retail, rental, and custom offerings while supporting in-store merchandising.

Ideal candidates are customer-focused, eager to learn new programs, and capable of collaborating with staff at all levels to maintain a positive environment and achieve store goals.

Qualifications

• Customer service mindset with focus on a world-class experience.
• Desire to learn and adapt to new programs and processes.
• Ability to work with retail staff at all levels and foster a positive environment.

Responsibilities

• Engage with customers and deliver excellent service across multiple business lines within the store.
• Build relationships from greeting to post-sale follow-up and meet sales targets.
• Demonstrate selling techniques for retail, custom clothing, and rentals; support visual merchandising and stock counts.
• Assist with team selling and contribute to store metrics and goals.
• Operate the cash register at the point of sale.

Skills

Customer service

Willingness to learn

Team collaboration

Job description

Location

43323 Crescent Drive, Novi, MI, United States, 48375-1208

Benefits

• Flexible schedules to meet your availability.
• Generous employee discount on first purchase.
• Ongoing discounts on purchases made at any Tailored Brands store.

Qualifications

• Customer service – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment.

Responsibilities

Our Retail Sales Associates are responsible for all aspects of the customer experience within multiple businesses (retail, rental, custom, and omni‑channel) within a store location, including, but not limited to:

• Engage as a member of a high‑performing team through trust, commitment, and a focus on results.
• Build a relationship with your customer from greeting through post‑sale contact.
• Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.
• Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.
• Assist with visual merchandising, set up, and other store‑related projects, as well as conducting merchandise stock counts.
• Handle the cash register, as a cashier, at the point of sale in the store.

Physical Requirements

• Ability to stand and walk for the majority of the work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Equal Employment Opportunity

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.