Retail Sales Associate - 0009

FirstCash, Inc.; Fort Worth (TX); On-site; USD 13,776 - 19,286; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision Insurance

Paid Vacation after 6 months

Tuition Reimbursement

Unlimited Commission Structure

Job summary

FirstCash, Inc. is looking for a Full-Time Retail Sales Associate in Fort Worth, Texas. This entry-level position offers an hourly wage between $10.00 to $14.00 plus commission, allowing associates the potential to earn additional income. Associates will engage with customers, process sales, and provide excellent service across a variety of merchandise.

Candidates should have a high school diploma/GED and be willing to work flexible hours, including weekends. Comprehensive benefits and perks are available, such as medical insurance and paid vacation.

Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Ability to work with firearms and obtain certification.
• Flexible retail schedule including weekends and holidays.

Responsibilities

• Greets and interacts with all customers to develop rapport.
• Performs sales and loan transactions in accordance with policies.
• Maintains clean sales floor and stocked merchandise.

Skills

Customer service

Cash handling

Multitasking

Basic math proficiency

Bilingual

Education

High School Diploma or GED

Tools

POS systems

Job description

Full-Time Retail Sales Associate

$10.00 to $14.00 per hour. We offer a commission structure that pays you for every transaction processed. Our retail sales associates can earn up to 8% on transactions, which could average an additional $4.06 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: Employees are granted one week of paid vacation after completing six months of active full‑time service, an additional week after one year, and two weeks after each anniversary thereafter (up to 120 hours after five years).
• Sick/Personal: Eligible employees receive 8 hours after six months, 16 hours each anniversary thereafter (up to 24 hours after five years).
• Employee discounts available to all employees on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year for qualifying full‑time employees.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.
• Access to the FirstCash Pet Insurance program.

Position Summary

We are seeking entry‑level, full‑time sales associates for pawn store locations nationwide. The retail sales associate partners with the store staff to ensure excellent customer service on both retail and lending sides of the business. The associate greets, engages, and interacts with customers to process sales, loans, and other transactions across a range of merchandise including jewelry, tools, electronics, and firearms (in FFL locations).

The full‑time position offers an hourly wage plus commission based on productivity. Pay will vary with location, qualifications, and experience.

Responsibilities

(Representative list of general duties; additional duties may be assigned as needed.)

• Greets and interacts with all customers to develop rapport and recommend appropriate solutions.
• Performs non‑management open/close procedures.
• Maintains clean sales floor, stocked merchandise, and displays.
• Performs sales and loan transactions in accordance with established policies.
• Handles cash and negotiable items per policy.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers.
• Collaborates with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods (standing, stooping, walking, etc.).
• Ability to work with firearms and obtain certification.
• May be asked to assist customers or retrieve products outside the building.
• Minimum age 18.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work with customers and be team‑oriented.
• Ability to multitask in a fast‑paced environment.
• Basic math proficiency.
• Cash handling experience preferred.
• Ability to work at multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and office machines.
• Bilingual applicants are encouraged to apply.

Commission Plan Information

Commission ranges from 2% to 8% based on the gross profit of personal performance. Details are provided during the interview.

Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign or reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

* Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.

** FirstCash 401K program is available to all employees 21 years of age (or older).

*** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Submission of your application confirms your “opt‑in” desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities within the FirstCash job network. Message and data rates may apply. You can unsubscribe from text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. We also provide reasonable accommodations for qualified individuals with disabilities.