Retail Sales Associate

Golden Nugget Hotel and Casino Lake Tahoe; Stateline (NV); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Multiple benefit plans

Paid Time Off

401K

Opportunities for advancement

Generous employee discounts on dining,

retail, amusements, and hotels

Community volunteer opportunities

Job summary

Golden Nugget Hotel and Casino Lake Tahoe is seeking a Retail Sales Associate to greet customers, ring sales, and maintain a polished shopping environment in line with brand standards. The role emphasizes guest service, accurate transactions, and merchandising across floors and displays.

Candidate must be fluent in English, capable of lifting/moving heavy items, and available for varied shifts, including weekends and holidays. 21+ years old preferred for compliance and guest interactions.

Qualifications

• Experience in retail or guest service is preferred.
• Ability to greet customers, handle transactions, and provide accurate change.
• Excellent communication and interpersonal skills.
• Must be able to lift and move heavy objects and stand for extended periods.
• Fluency in English (written and spoken).
• Must be 21 years of age or older.

Responsibilities

• Greet customers and ring sales on the register, provide receipts, and bag merchandise.
• Answer phones promptly and take accurate messages.
• Maintain floor standards and merchandising; stock shelves and displays.
• Assist with inventory and housekeeping duties.
• Handle cash and close out cashier reports.

Skills

Customer service

Cash handling

English proficiency

Stocking & merchandising

Teamwork

Multi-tasking

Attention to detail

Physical stamina

Age 21+

Job description

Overview

It is the responsibility of the Retail Sales Associate to maintain a consistent image and a comfortable shopping environment for customers in keeping with the Golden Nugget standards. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Greet all customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly and courteously answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on/in racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during physical inventory.
• Do shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, and tissue and office supplies).
• Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope). Write information on cashier report and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Qualifications

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
• Must be capable of lifting and moving heavy objects.
• Work varied shifts, including weekends and holidays.
• Must have good people skills and a well-groomed appearance.
• Must read, write, speak and understand English.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Excellent communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Minimum age requirement is 21.

Education & Experience

Retail experience and customer oriented.

Mathematical Skills

Basic math skills.

Language Skills

Must be able to speak and understand English.

Physical Demands

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

Work Environment

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $17.00 - USD $17.00 /Hr.

Tipped Position

This position does not earn tips.

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.