Retail Sales Representative

Golden Nugget Las Vegas; Las Vegas (NV); On-site; USD 30,000 - 38,000; Full time

Job summary

Golden Nugget Las Vegas seeks a Retail Sales Associate to maintain a welcoming shopping environment and deliver high standards of guest service aligned with our K.E.E.P. brand values.

You will greet customers, operate the register, and assist in merchandising and inventory tasks. The role requires English fluency, basic math, and a customer‑oriented approach; 21+ years old and compliance with NV food handling and alcohol awareness policies may apply.

Qualifications

• Speak, understand and read English.
• Retail experience and customer oriented.
• Minimum age requirement is 21.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Must be able to communicate effectively with guests, employees, and management in English.

Responsibilities

• Greet all customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly and courteously answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on/in racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during physical inventory.
• Do shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, and tissue and office supplies).
• Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope). Write information on cashier report and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Skills

English proficiency

Customer service

Cash handling

Basic math

Communication

Tools

POS system

Job description

Overview

It is the responsibility of the Retail Sales Associate to maintain a consistent image and a comfortable shopping environment for customers in keeping with the Golden Nugget standards. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Greet all customers cheerfully; ring sales on the register, give correct change and sales receipt and bag merchandise.
• Promptly and courteously answer telephones within two rings and take accurate messages when necessary.
• Maintain floor standards, customer service standards and use selling skills.
• Fold, hang, and maintain stock on/in racks, shelves, glass cases and armoires.
• Assist in preparing for a physical inventory and work during physical inventory.
• Do shift housekeeping duties to include shelves, fixtures and glass areas.
• Order paper supplies (wrapping, boxes, bags, and tissue and office supplies).
• Cash out (includes counting cash, checks, charges, comps and completing settlement cards and envelope). Write information on cashier report and return drawer to satellite cage.
• Perform other duties and responsibilities as requested.

Qualifications

• Speak, understand and read English.
• Must have unexpired valid NV food handling card and alcohol awareness card.
• Retail experience and customer oriented.
• Minimum age requirement is 21.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

Disclaimer

The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position does not earn tips