Retail Sales Associate

Verizon; San Mateo (CA); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Tuition assistance

Discounts

Job summary

Verizon is hiring a full‑time Retail Sales Associate in California to grow sales and deliver outstanding customer service in a store setting. You will learn customer needs, recommend complete tech solutions, and close sales with clear communication.

You can also participate in ongoing training and potentially expand your customer base through outbound calls and community events. Compensation includes base pay of $20.67/hour, plus commissions up to $18,000 annually with top performers earning

Qualifications

• High school diploma or GED required.
• One or more years of relevant experience in sales or customer service.
• Willingness to work evenings, weekends, and holidays.
• Open to pick up additional shifts in peak periods.

Responsibilities

• Generate retail sales by using your passion for technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and recommendations to provide a complete top‑down sales solution.
• Close sales using strong communication to meet customer needs with simple tech solutions.
• Develop yourself through ongoing training and up-skilling across merchandising and inventory.
• Possibly grow your customer base via outbound calls and texts to existing customers.
• Engage with the community at Verizon events to expand the loyal customer base.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Job description

About Verizon

When you join Verizon you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always.

What you’ll be doing

As a full‑time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores.

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

Compensation & Benefits

We’re hiring immediately! This isn't your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance. The starting base pay rate for the location listed on this job requisition is: $20.67 per hour.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well‑being benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• Up to eight weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent).
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel and more.

What we’re looking for

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have:

• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Process & Location

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working: In this worksite‑based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours: 40.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.