Retail Sales Associate

Verizon; Wilkes-Barre (Luzerne County); On-site; USD 32,000 - 76,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision

401(k) with matching contributions

Paid time off including vacation and parental leave

Tuition assistance up to $8,000 per year

Employee discounts up to 50% on Verizon products

Sales recognition programs

Job summary

Verizon is seeking a full-time Retail Sales Associate in Wilkes-Barre, Luzerne County, to join their team. This role focuses on generating sales through exceptional customer service and product recommendations, with potential earnings exceeding $65,000 annually.

The ideal candidate has a high school diploma or GED and at least one year of relevant experience. Verizon offers comprehensive benefits starting on day one, motivating compensation plans, and opportunities for career advancement.

Qualifications

• High school diploma or GED is required.
• Relevant experience of one or more years is needed.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Generate retail sales through exceptional customer service.
• Create connections with customers to uncover needs.
• Close sales with effective communication skills.

Skills

Customer service

Sales experience

Communication skills

Education

High school diploma or GED

Job description

What you'll be doing

As a full‑time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.

We’re hiring immediately! This isn’t your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. With our commission program, top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits and Compensation

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well‑being benefits to investment in your education and career, we’ve got you covered!

• Best‑in‑class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that, in the past, awarded top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, short and long‑term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award‑winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part‑timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

What we’re looking for

You'll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this work‑site‑based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.