Retail Sales Associate

Verizon; Illinois; On-site; USD 38,000 - 75,000; Full time

Benefits offered by this job

Health benefits starting day one

401(k) with matching up to 6%

Sales incentives and travel rewards

Paid time off (5 weeks)

Parental leave (8 weeks)

Tuition assistance up to $8,000/year

Employee discounts on Verizon products

Job summary

Verizon is hiring a full-time Retail Sales Associate to join our team in Illinois. You’ll drive sales through technology passion and exceptional customer service, learning customers’ needs and presenting complete, top-down solutions.

You’ll grow with ongoing training across merchandising and inventory while expanding your personal network. Expect a commission-based structure with base pay and strong earning potential, and opportunities to engage with the community at Verizon-sponsored events.

Qualifications

• High school diploma or GED.
• One or more years of relevant experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts during peak periods.

Responsibilities

• Generate retail sales by using your passion for technology and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and recommendations to provide a complete sales solution.
• Close sales with strong communication to fulfill customer needs with simple tech solutions.
• Develop yourself through ongoing training and by up-skilling in merchandising and inventory.

Skills

Customer service

Communication skills

Sales experience

Team player

Education

High school diploma or GED

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely – even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love – driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together – lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

We’re hiring immediately! This isn't your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

Benefits and Compensation

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and wellbeing benefits to investment in your education and career, we’ve got you covered!

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

This is a commission‑based position with the potential to earn more. The starting base pay rate for the Illinois location(s) listed on this job requisition is: $18.27 per hour.

What we’re looking for…

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

After you apply…

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40 hours per week.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.