Retail Sales Associate

Verizon; Independence Township (OH); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with matching contributions

Up to five weeks paid time off

Employee discounts on Verizon products

Sales recognition programs

Job summary

Verizon is looking for a full-time Retail Sales Associate in Independence Township, Ohio, offering a dynamic role in unlocking your potential and driving sales. With a starting base rate of $16.59 per hour, plus opportunities for individual-based commissions, top performers can earn over $75,500 annually.

Join a team that provides exceptional customer service and cutting-edge technology solutions while receiving best-in-class benefits, including medical coverage, 401(k) matching, and generous time off.

Qualifications

• Strong communication skills to fulfill customer needs.
• Ability to generate retail sales through customer engagement.
• Willingness to engage with the community and attend off-site events.

Responsibilities

• Generate retail sales by leveraging technology and customer service.
• Identify and meet customers' needs through effective questioning.
• Provide complete sales solutions based on product insights.

Skills

Customer service

Sales skills

Communication

Job description

What you’ll be doing

As a full‑time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.

Compensation

We are hiring immediately! This isn’t your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance.

We are a commission‑based position with the potential to earn more. The starting base pay rate for the location listed on this job requisition is: $16.59 per hour.

Benefits

• Best‑in‑class medical, dental, and vision coverage
• Short‑ and long‑term disability
• Basic and supplemental life insurance
• AD&D insurance
• Identity theft protection, pet insurance, and group home & auto insurance
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
• Matched 401(k) savings plan
• Adoption assistance and tuition assistance
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight company paid holidays per year
• Six personal days per year
• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short‑term disability)
• Sales recognition programs—including all‑inclusive travel, gifts, and other incentives for top performers
• Discounts up to 50% off on Verizon products and services; additional employee discounts on attractions, automotive, travel, and more
• Other incentives and premium pay options such as overtime, shift differential, holiday pay, and allowances
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service
• Part‑time employees may be eligible for some benefits depending on individual circumstances

Where you’ll be working

In this worksite‑based role, you’ll work onsite at a defined location(s).

After you apply

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Hiring Details

Scheduled weekly hours: 40

Equal Employment Opportunity

Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.