Retail Sales Associate

AAA Club Alliance; Richmond (VA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision plan options

Paid parental leave

401k with company match up to 7%

PTO in first year

Paid company holidays

Volunteer opportunities + 1 volunteer/

AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance in Richmond, VA is hiring a Retail Sales Associate to promote AAA memberships, insurance referrals, and financial products while helping customers plan trips.

You’ll handle roadside assistance inquiries throughout the day, assist with cashiering and ID services, and contribute to a collaborative team focused on service excellence. The role includes a competitive hourly wage, comprehensive benefits, and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills to build trust and explain value clearly.
• Comfortable navigating multiple systems in a fast-paced environment.
• Previous sales experience is a plus.
• Basic geography knowledge is a plus.
• Notary Public designation or willingness to obtain with 6 months of employment.
• Satisfactory pre-employment and post-employment screenings, including license requirements as needed.

Responsibilities

• Consistently promote and recommend AAA memberships, insurance referrals, and financial products
• Assist customers with travel planning including hotels, car rentals, and vacation packages
• Manage and respond to Roadside Assistance calls continuously throughout the day
• Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed

Skills

Strong communication

Sales experience

Geography knowledge

System navigation

Notary eligible

Education

High school diploma or equivalent

Tools

Cashiering systems

Job description

Work That Rewards You, In More Ways Than One

• Hourly Pay: $16.37 to $20.93 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
• Monthly Incentive Opportunity: Average $162 – $389 in bonus earnings per month based on individual performance.
• Schedule You’ll Love:
• Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week
• No late nights. No Sundays!
• Work-Life Balance: Up to 3 weeks PTO accrued in your first year!

Why AAA?

At AAA, you’re helping people solve problems, plan adventures, and stay safe. You’ll be part of a trusted brand with a supportive team and real opportunities to grow your skills and income.

What You’ll Do As a Retail Sales Associate

• Consistently promote and recommend AAA memberships, insurance referrals, and financial products
• Assist customers with travel planning including hotels, car rentals, and vacation packages
• Manage and respond to Roadside Assistance calls continuously throughout the day
• Contribute to team operations by helping with cashiering, tag and title services, and ID services as needed

Location Address: 7009 West Broad Street, Richmond, VA 23294

What Makes You a Great Fit

• High school diploma or equivalent required
• Strong communication skills - you can build trust and explain value clearly
• Comfortable navigating multiple systems in a fast-paced environment
• Previous sales experience is a plus
• Basic geography knowledge is a plus
• Notary Public designation or willingness to obtain with 6 months of employment.
• Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Full time Associates

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Sales