Retail Sales Associate

Pendleton Woolen Mills; Reno (NV); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Generous employee discount (50% off Pendleton products)

Medical, dental, and vision benefits for eligible employees

401(k) plan with company match

Paid time off

Opportunities for growth and development

Job summary

Pendleton Woolen Mills is looking for a part-time Retail Sales Associate in Reno, NV who can help enhance the customer experience with exceptional service. Ideal candidates will have over 2 years of relevant retail experience, a passion for people, and the ability to communicate effectively with customers and team members.

This role encompasses maintaining store standards, processing sales transactions, and contributing to a welcoming retail environment. Employees enjoy a variety of benefits, including a significant employee discount, medical benefits, and opportunities for growth.

Qualifications

• A minimum of 2 years of retail or customer service experience.
• Strong communication skills with a passion for engaging with customers.
• Positive, team-first attitude and willingness to learn.

Responsibilities

• Offer outstanding customer service aligned with Pendleton values.
• Assist customers in finding quality products using product knowledge.
• Maintain visual merchandising standards and store presentation.

Skills

Retail experience

Customer service

Communication skills

Tech-comfortable with POS systems

Flexible schedule

Job description

Where Craft Meets Connection—Create Memorable Moments. Start Your Career Today

At Pendleton, we take pride in our legacy—with over 150 years of craftsmanship and quality woven into everything we do. Our retail team members are at the heart of our customer experience. As a Retail Sales Associate, you’ll help connect people to products that enrich lives and create lasting memories. We’re more than just a store—we value connection, authenticity, and warm, meaningful interactions in every customer and team experience.

We are currently seeking a professional and engaging part-time Retail Sales Associate (20 hours/week) for our Reno, NV store location.

Why You’ll Love Working Here

• Generous employee discount (50% off Pendleton products!)
• Competitive compensation with paid time off (for eligible employees)
• Medical, dental, vision benefits and 401(k) with company match (for eligible employees)
• Collaborative team environment where your voice matters
• Opportunities for growth and development

What You’ll Do

• Deliver exceptional customer service that reflects the Pendleton brand and values
• Build product knowledge to help customers find quality solutions that fit their lifestyle
• Assist in maintaining visual merchandising and store presentation standards
• Perform opening and closing responsibilities as needed
• Accurately process sales transactions using our POS system
• Support inventory processes and help ensure stock accuracy
• Communicate effectively with your team and management to meet store goals
• Contribute to a clean, organized, and welcoming store environment

What We’re Looking For

• 2+ years of retail or customer service experience
• Strong communication skills and a passion for people
• Positive, team-first attitude with a willingness to learn
• Tech‑comfortable: able to navigate POS systems and store tools
• Flexible schedule, including availability for weekends, holidays, and evenings
• Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs, occasional ladder use)

About Pendleton

We’re a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a Pendleton team member, you’ll help continue a story that spans generations.

We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.