Retail Sales Associate

PUMA North America, Inc.; Orange (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team at a forward-thinking company where your customer service skills can shine! This position offers the chance to engage with customers, drive sales, and maintain high standards of store presentation. You'll play a crucial role in ensuring compliance with operational procedures while enjoying a supportive work environment that values teamwork and individual contributions. With flexible hours and a competitive pay range, this opportunity is perfect for those looking to grow in a vibrant retail setting.

Benefits

401k

PTO

Employee Discounts

Qualifications

• 1-2 years experience in customer service-oriented retail.
• Proven ability to exceed sales goals and strong communication skills.

Responsibilities

• Ensure individual performance meets or exceeds sales and KPIs.
• Maintain visual presentation and operational compliance in the store.

Skills

Customer Service

Sales Skills

Communication Skills

Problem Solving

Job description

YOUR MISSION

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs, and profitability goals through effective customer service.
• Provide high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Complete all required training programs, both domestic and global, to drive results within the store.
• Participate in Loss Prevention education, training, and awareness programs.
• Ensure Loss Prevention and Operational compliance within the store.
• Communicate merchandise opportunities to the Store Management team.
• Participate in new store openings and closings; travel may be required.
• Accurately process sales transactions at the cash desk, operate the POS system properly, handle tender forms with accuracy, and apply discounts when applicable.
• Execute and process incoming and outgoing merchandise.
• Maintain all Visual guidelines and ensure the Store's visual presentation meets or exceeds PUMA standards.
• Maintain the physical condition of the Store and communicate maintenance needs promptly.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe and compliant working and shopping environment; report any issues to management.
• Work non-traditional hours, including weekends, evenings, holidays; overtime may be required.

The base pay for this position is $16.50 - $19.50 + Benefits (401k, PTO & discounts) (https://about.puma.com/en/careers/locations). Pay may vary depending on knowledge, skills, and experience.

YOUR TALENT

• One to two years' experience in a customer service-oriented retail environment, preferably apparel/footwear, with a results-driven track record.
• Proven ability to exceed sales goals, preferably with experience in a commission-based role; strong customer service skills; effective communication; ability to present to large groups.
• Physical ability to walk, stand, reach, bend, twist, and lift up to 30 pounds, including working at heights using ladders or stools.
• Maintain organization and cleanliness of sales and stock areas; operate foot controls for mobile stock shelving; exposure to heights.
• Use of senses such as speaking, hearing, near & far acuity, depth perception, and field of vision is critical.
• Basic cognitive skills required include reading comprehension, math, writing, problem-solving, and basic computer skills.

SPEED & SPIRIT define our values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Applying is simple: click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind, providing equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact us at [e-mail].