Retail Sales Associate

Naples Soap Company; Naples, Northern (FL, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Commission opportunities

Employee product discounts

Paid training and product education

Career growth

Team environment

Job summary

Naples Soap Company in Naples, FL is seeking a Retail Sales Associate to help customers discover skincare products and provide personalized recommendations with product education.

You’ll deliver outstanding service, meet sales goals, and build loyalty through genuine relationships. The role includes merchandising, store presentation, and daily store operations, with paid training, employee discounts, and growth opportunities. 18+ and flexible evenings/weekends required.

Qualifications

• Background screening will be required.
• Must be 18+ years old.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Thrives in a fast-paced retail environment.
• Availability for nights, weekends, and holidays.
• One year of retail, sales, customer service or beauty industry experience preferred.
• Interest in skincare, beauty, wellness, or clean-living products.

Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand skincare concerns and recommend products.
• Meet or exceed sales goals through product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and personalized service.
• Educate customers on product benefits, ingredients, and usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures.
• Stay informed about new products, promotions, and company initiatives.

Skills

Customer service

Communication

Interpersonal skills

Team-oriented

Retail experience

Sales-driven

Availability nights weekends holidays

Reliability

Customer education

Tools

POS systems

Cash handling

Job description

Description

Join our team as a Retail Sales Associate and help customers discover skincare products tailored to their unique needs. We're looking for someone enthusiastic, experienced, and sales-driven who thrives on delivering exceptional customer experiences. The ideal candidate is passionate about customer service, confident in sales, and committed to building lasting relationships through personalized recommendations and product education.

Key Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand their skincare concerns and recommend appropriate products and solutions.
• Meet or exceed individual and team sales goals through strong product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and delivering personalized service.
• Educate customers on product benefits, ingredients, and proper usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory management, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures as needed.
• Stay informed about new products, promotions, and company initiatives.

Requirements

Required

• Ability to pass a background screening.
• Must be 18 + years old.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Ability to thrive in a fast-paced retail environment.
• Availability for nights, weekends, and holidays (when our customers need us most!).

Additional Qualifications

• One year of retail, sales, customer service, or beauty industry experience.
• Proven ability to meet or exceed sales goals.
• Interest in skincare, beauty, wellness, or clean-living products.
• Experience with retail point-of-sale systems and cash handling.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 50 pounds.

Benefits

• Hourly pay of $18.00 plus commission opportunities.
• Employee product discounts.
• Paid training and product education.
• Opportunities for career growth and advancement.
• Supportive and collaborative team environment.

Who You Are

You're energetic, customer-focused, and motivated by helping others. You enjoy educating customers, hitting sales goals, and creating memorable shopping experiences—all while representing a trusted skincare brand with professionalism and enthusiasm.