Retail Sales Associate

Naples Soap Company; Town of Venice (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Paid training

Career growth opportunities

Team environment

Job summary

Naples Soap Company in Town of Venice, NY is seeking a friendly Retail Sales Associate to deliver outstanding customer experiences and help guests discover skincare products that meet their needs. You will engage customers, provide personalized recommendations, and learn product benefits to support sales goals while upholding a clean, welcoming store environment.

This role requires availability for nights, weekends and holidays.

Qualifications

• Must pass a background screening.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Ability to work in a fast-paced retail environment.
• Available for nights, weekends, and holidays.

Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand their skincare concerns and recommend appropriate products and solutions.
• Meet or exceed individual and team sales goals through effective product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and delivering personalized service.
• Educate customers on product benefits, ingredients, and proper usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory management, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures as needed.
• Stay informed about new products, promotions, and company initiatives through training and team communications.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Adaptability

Sales driven

Tools

POS systems

Cash handling

Job description

Description

We are seeking an enthusiastic, sales-driven Retail Sales Associate to deliver exceptional customer experiences while helping guests discover skincare products that meet their unique needs. The ideal candidate is passionate about customer service, confident in sales, and committed to building lasting relationships with customers through personalized product recommendations and education.

Key Responsibilities

• Provide outstanding customer service and create a welcoming shopping environment.
• Consult with customers to understand their skincare concerns and recommend appropriate products and solutions.
• Meet or exceed individual and team sales goals through effective product knowledge and consultative selling.
• Build customer loyalty by developing genuine relationships and delivering personalized service.
• Educate customers on product benefits, ingredients, and proper usage.
• Maintain an organized, clean, and visually appealing sales floor.
• Assist with merchandising, inventory management, restocking, and store presentation.
• Support daily store operations, including opening and closing procedures as needed.
• Stay informed about new products, promotions, and company initiatives through

Requirements

Required

• Must be able to pass a background screening.
• Excellent customer service and communication skills.
• Strong interpersonal skills with the ability to engage customers confidently.
• Dependable, professional, and team-oriented work ethic.
• Ability to work in a fast-paced retail environment.
• Available for nights, weekends, and holidays (when our customers need us most!).

Preferred

• At least one year of retail, sales, customer service, or beauty industry experience.
• Proven ability to meet or exceed sales goals.
• Interest in skincare, beauty, wellness, or clean-living products.
• Experience with retail point-of-sale systems and cash handling.

Physical Requirements

• Ability to stand and walk for extended periods (up to 8 hours per shift).
• Ability to lift and carry up to 50 pounds.

Benefits

• Hourly pay of $16.00 plus commission opportunities.
• Employee product discounts.
• Paid training and product education.
• Opportunities for career growth and advancement.
• Supportive and collaborative team environment.

Ideal Candidate

The ideal Retail Sales Associate is energetic, customer-focused, and motivated by helping others. They enjoy educating customers, achieving sales goals, and creating memorable shopping experiences while representing a trusted skincare brand with professionalism and enthusiasm.