Retail Sales Administrative Assistant

Louisa Food Products; Valmeyer (IL); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Paid holidays

Paid vacation

Health insurance with HSA

Dental

Vision

Short-term disability

Life Insurance

Discount on products

Virtual urgent care

Job summary

Louisa Foods in Illinois seeks a Retail Sales Administrative Assistant to support contract tracking, invoicing, and issue resolution. You will manage orders by phone/fax/internet, coordinate deliveries, and help maintain accurate accounts.

The role offers a path from in-office training in Valmeyer, IL to a hybrid work setup with 2–3 days WFH, with future relocation plans to St. Louis, MO area.

Qualifications

• Associate degree in business or related field preferred but not required.
• Two or more years of sales support experience preferred.
• Advanced knowledge of office practices and Microsoft Office products.
• EDI experience is a plus.

Responsibilities

• Track and record customer contracts and data entry of invoices.
• Handle customer issues and follow up on past due accounts.
• Calculate commissions and other customer incentive programs.
• Reconcile accounts for accuracy.
• Process customer orders by phone, fax, and internet, coordinating delivery and freight.

Skills

Professional demeanor

Communication skills

Attention to detail

Decision making

Organization

Feedback receptiveness

Self-motivated

WFH capable

Sales support experience

EDI experience

MS Office proficiency

Education

Associate's degree in business or related field

Tools

Microsoft Office

Job description

Louisa Foods is currently seeking qualified applicants for an Retail Sales Administrative Assistant. We are looking for a responsible self-starter with professional demeanor, great communication skills and attention to detail.

Louisa offers competitive wages and bonuses. Louisa also has a 401(k) with 6% match and profit sharing, Paid holidays, Paid vacation days, Employer paid Virtual Urgent care, Health insurance with employer sponsored HSA, Dental, Vision, Employer paid Short-term disability, and Employer paid Life Insurance. Louisa employees also have the opportunity to purchase products at a discounted rate.

This position will start working full-time in-office during the first several months of training in our Valmeyer, IL (Rock City) location. Then it will turn into a hybrid in-office/work from home position with 2-3 days WFH. Note that in 2027, the Valmeyer IL location will be moved to St. Louis, MO (Overland) area.

JOB DUTIES:

Sales Support functions include track and record customer contracts, including data entry of invoices related to contracts. Handle and resolve customer issues and follow-up on past due accounts. Calculate commissions and other customer incentive programs. Reconcile accounts for accuracy. Process customer orders obtained by phone, fax, and internet, including coordination of delivery and sourcing freight carriers. Will also perform additional assignments per management's direction, as needed.

COMPETENCIES / QUALIFICATIONS:

• Must have professional mannerisms.
• Must be able to make sound decisions based on supervisor guidance.
• Works in an organized manner to meet daily goals.
• Able to accept feedback and modify behavior accordingly.
• Self-motivated and continuously looking to improve.
• Responsible for work done and can work from home without distractions.
• Associate's degree in business or related field is preferred but not required.
• Two or more years of sales support experience preferred.
• EDI experience is a plus.
• Must have advanced knowledge of a variety of office practices and procedures, such as office equipment and Microsoft Office products.