Retail QA Associate: Store Sanitation & Safety Pro

Food Lion; Little River (SC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in the United States is seeking a Retail Associate to maintain cleanliness, safety and a welcoming shopping environment. You will handle customer questions, stock and sweep floors, assist with deli/produce areas as needed and follow Food Lion standards and safety guidelines.

The role emphasizes strong interpersonal skills, reliability and the ability to perform multiple tasks in a fast-paced store setting, with an emphasis on accurate service and team collaboration.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple store tasks and use standard procedures.
• Ability to follow safety and sanitation guidelines.
• Must meet minimum age requirements for specific duties.
• Physical ability to perform job tasks including lifting up to 50 lbs.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Interpersonal communication

Teamwork

Adaptability

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in the United States is seeking a Retail Associate to maintain cleanliness, safety and a welcoming shopping environment. You will handle customer questions, stock and sweep floors, assist with deli/produce areas as needed and follow Food Lion standards and safety guidelines.

The role emphasizes strong interpersonal skills, reliability and the ability to perform multiple tasks in a fast-paced store setting, with an emphasis on accurate service and team collaboration.