Store QA & Sanitation Associate

Food Lion; Ettrick (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion is seeking candidates to maintain a clean, safe, and inviting store environment while delivering fast, friendly, and accurate customer service. You will assist customers, support fellow associates, and perform routine cleaning across departments.

The role requires adherence to QA, sanitation, and safety standards, with uniform and badge worn on shift. Training and additional duties may apply as part of ongoing store operations.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements.
• Must meet physical requirements with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Learning ability

Problem solving

Age requirement compliance

Education

High school diploma or equivalent

Job description

Food Lion is seeking candidates to maintain a clean, safe, and inviting store environment while delivering fast, friendly, and accurate customer service. You will assist customers, support fellow associates, and perform routine cleaning across departments.

The role requires adherence to QA, sanitation, and safety standards, with uniform and badge worn on shift. Training and additional duties may apply as part of ongoing store operations.