Retail QA Associate: Safety, Cleanliness & Standards

Food Lion; Raleigh (NC); On-site; USD 16,531,200 - 22,041,600; Full time

Job summary

Food Lion, located in Raleigh, NC, is seeking a team member to maintain a clean, safe, and inviting store environment with a strong focus on customer service. Responsibilities include enforcing standards, assisting customers, and supporting coworkers to ensure efficient daily operations.

The role emphasizes safety, sanitation, and adherence to company policies, with responsibilities ranging from floor cleaning to routine processing tasks and adherence to safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma

Job description

Food Lion, located in Raleigh, NC, is seeking a team member to maintain a clean, safe, and inviting store environment with a strong focus on customer service. Responsibilities include enforcing standards, assisting customers, and supporting coworkers to ensure efficient daily operations.

The role emphasizes safety, sanitation, and adherence to company policies, with responsibilities ranging from floor cleaning to routine processing tasks and adherence to safety guidelines.