Retail QA Associate — Safety, Cleanliness & Customer Care

Food Lion; Raleigh (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Store Associate in Raleigh, NC to maintain a clean, safe, and inviting shopping environment in accordance with standard practices. You will focus on fast, friendly, and accurate customer service while supporting Produce, Market and Deli departments.

Qualifications include a high school diploma or equivalent, strong interpersonal skills, and the ability to learn multiple tasks. This role requires physical stamina and adherence to safety guidelines, with comprehensive CBT

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Sweep and clean floors on nights with no scheduled vendor services
• Weekly cleaning of Produce, Market and Deli Departments
• Clean and organize the store mop room
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
• Follow QA daily check list and sanitation standards set by Food Lion
• Follow current Standard Practices regarding cleanup of Hazardous Waste product
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Store Associate in Raleigh, NC to maintain a clean, safe, and inviting shopping environment in accordance with standard practices. You will focus on fast, friendly, and accurate customer service while supporting Produce, Market and Deli departments.

Qualifications include a high school diploma or equivalent, strong interpersonal skills, and the ability to learn multiple tasks. This role requires physical stamina and adherence to safety guidelines, with comprehensive CBT