Retail QA Associate: Keep Stores Safe, Clean & Fresh

Food Lion; Eastwood (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion store in Hillsborough, NC is seeking an associate to provide customers with a clean, safe, inviting shopping environment. You will maintain standards, assist customers, and perform nightly cleaning and compliance tasks with a focus on safety and cost-conscious operations.

Responsibilities include proper sanitation, adhering to procedures, and continual training completion to meet company guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, with neat and clean appearance.
• Complete Computer Based Training (CBT), Training Packet and Training Aid courses.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion store in Hillsborough, NC is seeking an associate to provide customers with a clean, safe, inviting shopping environment. You will maintain standards, assist customers, and perform nightly cleaning and compliance tasks with a focus on safety and cost-conscious operations.

Responsibilities include proper sanitation, adhering to procedures, and continual training completion to meet company guidelines.