Retail QA Associate: Elevate Store Cleanliness & Safety

Food Lion; North Carolina; Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Food Lion in Canton, NC seeks a Retail Associate to help maintain a clean, safe, and inviting store environment and provide fast, friendly service. You will support multiple departments, assist customers, and follow QA and safety guidelines to ensure a high-quality shopping experience.

Responsibilities include cleaning duties, operating store hardware and systems, and adhering to company policies to reduce costs and improve productivity.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service skills

Ability to learn multiple tasks

Problem-solving ability

Education

High school graduate or equivalent

Tools

Cash register

Scanner

Lottery machine

Computer

Job description

Food Lion in Canton, NC seeks a Retail Associate to help maintain a clean, safe, and inviting store environment and provide fast, friendly service. You will support multiple departments, assist customers, and follow QA and safety guidelines to ensure a high-quality shopping experience.

Responsibilities include cleaning duties, operating store hardware and systems, and adhering to company policies to reduce costs and improve productivity.