Retail QA & Safety Compliance Associate

Food Lion; Lincolnton (NC); On-site; USD 24,000 - 34,000; Full time

Job summary

Food Lion in Lincolnton, NC is seeking a Store Associate to support a clean, safe, inviting shopping environment by maintaining standards per the standard practice manual and minimizing shrink through proper procedures. You will engage customers, assist fellow associates, and help keep floors, departments and back areas in top condition.

The role emphasizes friendly service, safety awareness, and adherence to company guidelines, with training via CBT and ongoing opportunities to learn new tasks

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Sweep and clean floors on nights with no scheduled vendor services.
• Weekly cleaning of Produce, Market and Deli Departments.
• Clean and organize the store mop room.
• Find more efficient ways to do the job and seek to reduce costs and improve labor productivity.
• Follow QA daily check list and sanitation standards set by Food Lion.
• Follow current Standard Practices regarding cleanup of Hazardous Waste product.
• Wear the Food Lion uniform complete with name badge, when on duty, with neat and clean appearance.
• Successfully complete Computer Based Training (CBT) and training packets.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Problem solving

Multitasking

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Computer literacy

Job description

Food Lion in Lincolnton, NC is seeking a Store Associate to support a clean, safe, inviting shopping environment by maintaining standards per the standard practice manual and minimizing shrink through proper procedures. You will engage customers, assist fellow associates, and help keep floors, departments and back areas in top condition.

The role emphasizes friendly service, safety awareness, and adherence to company guidelines, with training via CBT and ongoing opportunities to learn new tasks